How do i refund a steam deck game?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.

244.1K

261.4K views
2024-02-17 10:02:43

Show all Q/A Info

Can a steam deck run any game?
Quick Answer: The Steam Deck has the potential to play any Steam game, but not all games may run optimally on the device. To determine compatibility, check the Steam Store or the Steam Deck 's official website for a list of optimized games.
2024-01-20 09:26:35

Can i refund a game with 2.5 hours on steam?
What can I request a refund for? Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
2023-05-11 02:11:57

When should i preorder a steam deck?
Pre-orders for the Steam Deck are opening up at 10:00am PDT/ 06:00pm BST/ 01:00pm EST. There's only one place where you can pre-order the Steam Deck at the moment, and that's directly from Steam on the Steam Deck page.
2023-05-09 12:25:01

What happens if i refund a steam game but i still have it?
Steam tracks your total playtime across refunds. In other words, if you buy a game, play it for a hour, and refund it, then buy it again, its total play time will be set to one hour right after the second purchase.
2023-04-07 04:07:03

Recommended Next Q/A: